Phone: 0300 3030 700
Fax: 0300 30 30 900
Email: tmn.info@nhs.net
Opening hours: Monday-Thursday 8am-8pm, Friday 8am-5pm, Saturday 9am-1pm
Address: Unit 4, Telford Court, Morpeth, Northumberland, NE61 2DB
Please note, we offer appointments via telephone, video, and from across the county from a range of local venues.
To self-refer online please click here.
If you are referring a patient, please use our ‘Referral form for Professionals’ here and e-mail to us at: tmn.info@nhs.net
What we do:
NHS Northumberland Talking Therapies (formerly known as Talking Matters Northumberland) offers free psychological treatment for people aged 16 and over who have a GP in Northumberland. We offer one-to-one talking therapy for depression, anxiety, stress, and other mental health related problems. We also offer Couples Therapy for Depression.
1 in 4 people in the UK will experience a mental health problem each year. Our aim is to ensure people in Northumberland can get quick and easy access to personalised treatment to support their recovery and live life to the full.
Should you be experiencing emotional or mental health issues that affect your daily living, employment, or wider health needs then Talking Matters Northumberland will almost certainly benefit you.
We provide free psychological treatment, support, and recovery to anyone in Northumberland experiencing common difficulties such as:
- Low mood and depression
- Generalised Anxiety Disorder (GAD)
- Stress
- Panic attacks
- Phobias
- Obsessive-Compulsive Disorder (OCD)
- Post-Traumatic Stress Disorder (PTSD)
- Health Anxiety
- Social anxiety Disorder (SAD)
- Bereavement/loss
- Work-related stress
- Long-term health conditions (LTC)
- Sleep problems
- Relationships impacted by one or both partners having depression
The service is part of the national NHS Talking Therapies, for anxiety and depression programme. It is run in collaboration with Sunderland Counselling Service.
Treatment options:
We offer a range of Psychological Therapies or what some people refer to as ‘Talking Therapies’. It has been shown that certain approaches work best for some problems more than others as evidenced by Nice Guidelines (please include link).
When you make a referral, you’ll be offered the next available telephone appointment. You will be assessed over the phone by one of our Psychological Wellbeing Practitioners (PWPs) or Cognitive Behavioural Therapists. The appointment is likely to last between 30 to 45 minutes to talk about your challenges and difficulties and collaboratively work out what approach might best suit you at this time or whether another service is best placed to support you. There will be certain problems that could respond well to one or two types of therapy or support, the practitioner will work with you to decide which option is best based on your current needs.
Who is the service for?
If you are aged 16 & over, are registered with a Northumberland GP, and are experiencing a mental health difficulty that is affecting your daily living, employment, or NHS Northumberland Talking Therapies may be of benefit to you.
How do I access the service?
You can self-refer to the service in a variety of ways but the easiest and most convenient is usually via our online referral form, which you can access here.
We appreciate that this might not be the most convenient method for you though, so you can also refer to us via telephone. We do aim to answer calls as quickly as we can but during busier times you might be diverted to our secure voicemail. Please leave us a message with your name, date of birth and a contact number and we will return your call from a withheld number. We will make 2 attempts to speak with you but if we are not able to reach you your referral will be closed and you will need to call us back
If you have any concerns about being able to make a referral online or through this call system, you can speak to your GP about them referring on your behalf.
You can also email us on tmn.info@nhs.net.
Once your referral has been received, you will receive a text message acknowledging receipt of this (where we have consent to send you one). You will then be contacted for your first appointment which will be over the telephone. This telephone appointment will take approximately 30-45 minutes and will enable us to decide on the best way to help you with your difficulties.
If you are a professional referring on behalf of a client, please use our Professional Referral Form.
Information for Professionals
Our aim is to ensure the people in Northumberland can get quick and easy access into personalised treatment to support their recovery and live life to the full.
At Talking Matters Northumberland we provide a range of talking therapies to help people with emotional, mental health and lifestyle needs. The service is free and paid for by NHS and open to anyone 16 years and over living in Northumberland. We offer a range of treatment options tailored to personal needs and circumstances, from psychoeducation to treating a range of anxiety, depression and sleep disorders, Cognitive Behavioural Therapy (CBT), Counselling for Depression, EMDR for treatment of PTSD and trauma, and Couple Therapy for Depression.
We offer a range of options from easy access telephone sessions, online therapy, face-to-face therapy and group work. We tailor treatment around the individual.
Services will be delivered locally including from GP Surgeries or other venues which are easily accessible by public transport or with parking facilities available.
Referral Process
Patients can be referred by yourself or can self-refer using our online referral form.
If you are referring a patient, please use our ‘Referral form for Professionals’ you can download a referral form here and e-mail to us at: tmn.info@nhs.net
Our fax number is: 0300 303 0900
Or you can simply write to us at: NHS Northumberland Talking Therapies, Unit 4 Telford Court, Morpeth, Northumberland NE61 2DB